How We Help

Our Consulting Services team brings a depth of knowledge and experience unmatched in the industry to support your Promotional and Medical Content Review needs. We are global industry leaders in the design and deployment of Medical, Legal and Regulatory (MLR) Review and Approval processes for Late-Stage Companies. In addition, we are experts in helping Commercial Entities operate more efficiently with improvements in their MLR processes, utilization of technology, training for their staffs, and ongoing operational wellness evaluations.

Principal

Joanna Bova, PMP - Executive Director, Process Management

Joanna Bova, PMP
EVP, MLR Solutions

Bio

Business Process Consulting

Our advisors evaluate your current needs and apply proven methodology to design and optimize processes with the goal of maximizing efficiency and compliance.

Design/Optimize MLR Review Process
Create/Optimize SOP’s (many Processes)

Create/Optimize Work Instruction & Bus Process Docs

Evaluations and Assessments

Our advisors will do a comprehensive evaluation of usage of your Content Management System and Digital Asset Library/References. A detailed report will be delivered along with next steps related to any corrective actions needed.

Comprehensive CMS Evaluation

Comprehensive DAM/Library Evaluation

Training

We partner with clients to provide regular classroom led training sessions to your staff (operations and sales), agency partners, and other key stakeholders. We collaborate with you to provide custom training content to match your internal processes. We also have the capability to create and maintain Emodule(s) of all training content as part of your LMS platform.

Regulations and Principals
MLR Review and Approval Process

Process Compliance and Best Practices
CMS User Application and Processes
Emodule(s)

Metrics / Benchmarking

Our Metrics and Benchmarking Specialist will create customized reporting of critical data, allowing you to monitor and optimize MLR Review Processes. Output is available as reports or interactive dashboards.

Metrics Development & Custom Reporting

Benchmarking Development & Custom Reporting

Veeva Services

As a long time Premier Partner of VEEVA, we are well situated to implement or optimize your use of the VEEVA platform. Collectively our management has supported approximately 150 VEEVA implementations. Services are available on a Global basis.

Implementation/Integration Promomats/Medcomms
Project Management Implementation Promomats / Medcomms
Promomats / Medcomms Usage Evaluation

Promomats / Medcomms Best Practices & Optimization
Custom Reports and Dashboard Creation
Promomats / CRM Alignment

Our Consulting Services team, with our deep global industry knowledge, will transform your business process through targeted strategy, insights & analytics

Let’s connect.

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Transformation through Collaboration