How We Help

Our Consulting Services team brings a depth of knowledge and experience unmatched in the industry to support your Promotional and Medical Content Review needs. We are global industry leaders in the design and deployment of Medical, Legal and Regulatory (MLR) Review and Approval processes for Late-Stage Companies. In addition, we are experts in helping Commercial Entities operate more efficiently with improvements in their MLR processes, utilization of technology, training for their staffs, and ongoing operational wellness evaluations.

Joanna Bova, PMP - Executive Director, Process Management

Joanna Bova, PMP
EVP, MLR Solutions

Consulting Services Real Results

Business Process Consulting

Our advisors evaluate your current needs and apply proven methodology to design and optimize processes with the goal of maximizing efficiency and compliance.

  • Design/Optimize MLR Review Process

  • Create/Optimize SOP’s (many Processes)

  • Create/Optimize Work Instruction & Bus Process Docs


Evaluations and Assessments

Our advisors will do a comprehensive evaluation of usage of your Content Management System and Digital Asset Library/References.   A detailed report will be delivered along with next steps related to any corrective actions needed.

  • Comprehensive CMS Evaluation

  • Comprehensive DAM/Library Evaluation



We partner with clients to provide regular classroom led training sessions to your staff (operations and sales), agency partners, and other key stakeholders. We collaborate with you to provide custom training content to match your internal processes.  We also have the capability to create and maintain Emodule(s) of all training content as part of your LMS platform.

  • Regulations and Principals

  • MLR Review and Approval Process

  • Process Compliance and Best Practices

  • CMS User Application and Processes

  • Emodule(s)


Metrics / Benchmarking

Our Metrics and Benchmarking Specialist will create customized reporting of critical data, allowing you to monitor and optimize MLR Review Processes.  Output is available as reports or interactive dashboards.

  • Metrics Development & Custom Reporting

  • Benchmarking Development & Custom Reporting


Veeva Services

As a long time Premier Partner of VEEVA, we are well situated to implement or optimize your use of the VEEVA platform.  Collectively our management has supported approximately 150 VEEVA implementations. Services are available on a Global basis.

  • Implementation/Integration Promomats/Medcomms
  • Project Management Implementation Promomats / Medcomms
  • Promomats / Medcomms Usage Evaluation
  • Promomats / Medcomms Best Practices & Optimization
  • Custom Reports and Dashboard Creation
  • Promomats / CRM Alignment

Our Consulting Services team, with our deep global industry knowledge, will transform your business process through targeted strategy, insights & analytics

Our Consulting Services team, with our deep global industry knowledge, will transform your business process through targeted strategy, insights & analytics

Let’s connect.

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Transformation through Collaboration