How We Help

Our Professional Services team brings a depth of knowledge and experience unmatched in the industry to support your Promotional and Medical Content Review needs. We are global industry leaders in the design and deployment of Medical, Legal and Regulatory (MLR) Review and Approval processes for Late-Stage Companies. In addition, we are experts in helping Commercial Entities operate more efficiently with improvements in their MLR processes, utilization of technology, training for their staffs, and ongoing operational wellness evaluations.

Our services are focused on the optimization and harmonization required in the foundation of every successful organization; People, Process, and Technology.

Professional Services Real Results

Business Process Consulting

Our advisors evaluate your current needs and apply proven methodology to design and optimize processes with the goal of maximizing efficiency and compliance.

  • Design MLR Review and Approval process to meet industry best practices
  • Create and optimize Standard Operating Procedures (SOPs) for a broad range of processes
  • Partner with your stakeholders to ensure an efficient documentation process
  • Create Work Instruction and business process documents
  • Provide standard and customized Benchmarking Reports


Our advisors perform a comprehensive review of your planned or existing technology applications. We make recommendations and take actions to improve your operational efficiency and compliance.

  • Content Management System (CMS) Configuration, Deployment, Utilization and Analysis
  • Digital Asset Management Analysis and Action Plan
  • US FDA Form 2253 eCTD Analysis and Action Plan


Our comprehensive training services provide both general overviews and customized instructions to your team focused on increasing knowledge, familiarity and productivity.

  • Industry Regulations and Principles
  • MLR Review and Approval Processes
  • Process Compliance
  • Process Training SOPs and other Best Practices
  • CMS User Application and Process Execution


Our Wellness Program is designed to provide clients with on-going support. Optimization and harmonization of People, Process, and Technology require your organization be dynamic and open to continuous improvement. With a customized support schedule, we provide:

  • Regular review of MLR operations including Benchmarking, Process and Action Monitoring, Technology Evaluation, SOP Evaluation and Recommendations
  • 1:1 Consultations with Framework Solutions’ Senior Advisors
  • Regularly scheduled, live virtual presentations on industry updates and news
  • Complimentary invitation to Framework Solutions’ Leadership Council Summit

Our Professional Services team, with our deep global industry knowledge, will transform your business process through targeted strategy, insights & analytics

Let’s connect.

Transformation through Collaboration